In Brisbane in the 1980's, Reuben's parents started a small design practice, still operating today.
He grew up with after hours proposal and tender writing being a common presence in family life.
After leaving school Reuben went on to study Film at Bond University and later Science at QUT.
When working as a policy advisor in the Australian Government he attended a briefing by Google on AI held at Parliament House.
This sparked the idea of harnessing AI for business communications, founded on a company's own knowledge, experience and expertise.